V Voyage

Delete your account

Last updated : 16/07/2026 · Version française

You can permanently delete your Voyage: Travel Together account and its data at any time. This page explains how, what gets erased, and what to do if the App will not let you through.

1. How to delete your account

  1. Open the App and go to Settings.
  2. Scroll to the Account section and tap Delete account.
  3. Confirm. Deletion is immediate and cannot be undone.

If you cannot access the App — for example you have already uninstalled it, or you cannot sign in — e-mail support@voyagetogether.com from the address registered on your account and we will delete it for you.

2. What is deleted

Deleting your account erases, permanently and without a recovery window:

  • Your account details: e-mail address, name, password, and any linked Google sign-in.
  • Your profile picture, and every photo and document you uploaded (receipts, travel documents).
  • Trips you own that nobody else has joined, including their itineraries, tasks, lists and notes.
  • Your expenses and expense groups that are not shared with anyone else.
  • Your notification device tokens and your session tokens.
  • Your e-mail address wherever it appears in pending invitations sent to or by you.

3. What can remain

Content you added to a trip or expense group that other people are also using does not disappear when you leave, because it is part of their records too — an expense you entered still affects what they owe each other. Where this happens, the entry stays but is no longer linked to your identity.

We may also keep records where the law requires it, for as long as the law requires.

4. If the App refuses to delete your account

Deletion is blocked in three cases, because going ahead would damage other people's data. The App names exactly what is blocking you, and each one is something you can clear yourself.
  • You have an outstanding balance in a shared expense group — you owe money to someone, or someone owes you. Settle up, or record the reimbursement in the App, then retry.
  • You own a shared expense group that other members are still using. Remove the other members, or delete the group, then retry.
  • You own a trip other people have joined. Deleting your account would destroy that trip for everyone in it. Remove the other members, or delete the trip, then retry.

If you cannot clear a blocker — for instance the other members are unreachable — e-mail support@voyagetogether.com and we will handle the deletion manually. You will never be prevented from exercising your right to erasure.

5. How long it takes

Deletion from the App takes effect immediately. Requests by e-mail are handled within 30 days, and normally much sooner. Residual copies in encrypted backups are overwritten on the ordinary backup rotation.